Tag Archives: Help

Buyer’s Guide: Cleaning your Font Cache

Are your fonts looking garbled or acting wonky for no reason? Do you think it’s possibly the new font that you installed causing issues, even though it worked perfectly last week? Or are fonts mysteriously missing from your drop down menu in one program, but appear in another? If you said yes to any of the above questions then you may have to clean your Font Cache.


Here are some ways to clean your cache, please note that you will have to restart your computer after cleaning. So, save and quit all programs beforehand.

Windows 2000/XP/Vista/7

The Windows operating system has a font cache file that is located here:


Delete this file, and restart your system. A new FNTCACHE.DAT file will be created on startup.

Mac OS X

Our support team recommends Font Finagler or Font Nuke to help cleanse your system’s cache. Check out our help section for more details on how to use Font Finagler to clear your Font Cache.

Once you’ve cleared your font cache, you’ll want to open a few programs to make sure that your fonts are behaving. Everything should be back to normal, but if it isn’t you can always contact FontShop for help.

Buyer’s Guide: OpenType Feature Controls

Last week we went over the Character Set tab and how you can view OpenType features that are available within a font. But did you know you can test OpenType features in the Custom Sample Tool Bar? To access the additional controls, click on the gear icon located on any page that shows renders.

Then read up on how to use OpenType Feature Controls here .

Buyer’s Guide: FontList

Do you love fonts and lists? Then FontLists were made just for you. Curated by FontShop experts, these lists may help you find the fonts you need.

Use it to find fonts by Alternates, Genre, Award Winners and more.

Buyer’s Guide: Get Help

Finding the perfect typeface for your project doesn’t have to be hard. We’ve loaded FontShop with lots of tools to help you with your journey and we’ll go over those tools in upcoming Buyer’s Guide posts. But if you need help right away, here are a few tips.

Need to find a quick answer about the fonts we license? Just click the HELP link, located on the top right corner of FontShop.

Are you trying to find a the name of the typeface your client is asking you to use, but you have no idea what it is? Send an image to Research for assistance.

Do you need a formal quote or would you like to pay by invoice? Contact Sales.

Have a general question, but you don’t know where to send it. That’s easy! Send it to Info.

FontShop is always here to help.