Earlier this month you met Theresa, who has spent four years assisting customers with support issues. Joining Theresa (and the other new faces at FontShop San Francisco) today is Mayene (pronounced “Mayan”), who will also be working on our Sales & Support team.
Mayene has a hamster named Donut that freaks out a lot, enjoys making oreo truffles and chocolate covered bacon for others (we’re excited to have her here for that alone), and likes board games and video games. Mayene shares a little about joining the FontShop team below:
How did you come into the customer service field?
It goes along with being a graphic designer. You deal with clients on a daily basis, so you have to have some customer service skills. I teach violin too and you have to be there for your students. Finally, as an owner of an Etsy shop, I get a lot of customer requests.
What are you most looking forward to as a FontShop employee?
After college I got really into fonts. As a designer you get a lot of questions about typefaces from friends. Being able to help people with their font needs, professionally, is pretty exciting for me.
What is your favorite typeface at the moment?
At the moment is a good clarification! FF Scala. It’s such a huge family and includes both serif and sans serifs. Pretty classic looking.